HP Laptop Adapter Recall

Back in August HP announced a voluntary recall for a number of their power adapters that came with laptops sold between September 2010 and June 2012. HP indicates that not all laptops sold within those dates are affected but advises those who purchased a laptop during that time period to check with their website to see if your adapter is a part of the recall. HP warns that those adapters affected, “may pose a risk of a fire and burn hazard to customers” and assures customers, “We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.”

According to HP, if your power cord has the markings “LS-15” molded into the plastic of the adapter then it is advised you follow the link below and check on the HP website to determine if your adapter qualifies for the recall. Though it appears at this time that ONLY those with “LS-15” are affected, it is important to note that NOT ALL adapters with “LS-15” imprinted are affected.

More information and recall verification at: https://h30652.www3.hp.com/



Original Email from HP:


Important Safety Recall announced- HP AC Power Cord Replacement Program

Important Safety Announcement
HP Notebook PC AC Power Cord Safety Recall and Replacement Program

You are receiving this notice because HP has announced, in cooperation with various government regulatory agencies, a worldwide voluntary AC power cord recall program. HP records show that you have registered a product that may be affected. The AC power cords have the potential to overheat, posing a fire and burn hazard to consumers.

The affected AC power cords were sold from September 2010 through June 2012 and distributed worldwide with HP and Compaq notebook (including mobile thin clients and mobile workstations), and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations.

HP’s primary concern is for your safety. To reduce the likelihood of damage from a power cord failure, stop using your power cord immediately until you have determined whether your power cord is affected.

The AC power cords can be identified by an “LS-15” molded mark on the adapter end of the cord. Not all of the AC power cords with the “LS-15” mark are affected.

To determine if your AC power cord is affected by this recall, visit the HP Notebook PC AC Power Cord Replacement Program website at http://www.hp.com/support/PowerCordReplacement. If the validation indicates that your power cord is affected, HP will mail a replacement power cord to you at no cost.

Note: The validation process may show that your AC power cord is not affected by this replacement program. If your power cord is not affected, you may continue use of the power cord in your possession.

We apologize for any inconvenience this may have caused you.


Hewlett-Packard Company”