August 2012 Updates and News
It’s patch time again, and the August 2012 batch promises to be exciting. Microsoft has 5 bulletins listed as critical and Adobe has an update to Acrobat Reader that’s also…
Read moreRBL Bouncing emails
Everyone, we were just notified that there had been an issue with one of the RBL (realtime blacklists) that we use for managing SPAM. We have removed the RBL from…
Read moreRumors that Samsung may be ‘interested’ in RIM. Samsung responds quickly to nip rumor in the bud.
It’s no secret that Samsung has a good (great?) thing going with it’s latest flagship smartphone, the Galaxy SIII, so it was kindof surprising to me to hear that they…
Read moreNew version of Zeus banking trojan targeting Blackberry
The Zeus trojan [kit] has been HUGE in the past and is probably the favorite crimeware toolkit for those looking to break into the biz. It’s targetd Android devices for…
Read moreAttention – Anyone involved in payroll, in HR or anyone that gets a paycheck from these folks, you’re squarely in the crosshairs
It’s been said over and over and over (ad nauseum) but, just in case, I’ll go ahead and say it again. The folks that write (and use) viruses and malware…
Read more‘Massive Security Breach’, known by Apple and Amazon and kept under wraps? Seriously?
I’ve had a few people point me to this story (linked below), some legitimately concerned and some simply pointing it out, and I wanted to take a moment to add…
Read moreEmail conversation threads are getting broken during the transition to the new helpdesk
Today is the first full day of use out of our new helpdesk and, so far, the feedback has been almost all positive. One thing that we are noticing that…
Read moreKnowledgebase now live in Customer Support Center
It’s somewhat lacking on content, but the knowledgebase is now active on the Client Support Center. We will be migrating articles from our internal knowledgebase and, if you have any…
Read moreNew Helpdesk is Live!!
In September of 2011, I sent out an email asking for help, feedback to help us serve our customers better. Since that email, we have been working to implement some…
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