24Jul 2024 by nathan

Announcement – Project Lazarus

CTC NEWS
I alluded to it in my After Action Report for the CrowdStrike incident but one of the takeaways was that the fix was a relatively simple one but many administrators and support personnel were left without the ability to connect to the impacted computers. As a small MSP, this resonated with our team since a large scale event requiring a manual fix, like the CrowdStrike failure, impacting multiple client sites at once would be difficult for us to address quickly. It's still very much in the early stages but I'm excited to announce what we're calling Project Lazarus. Project Lazarus is a bootable USB drive that, as long as the hardware is still functional, will allow customers to boot the machine, connect to to the Internet and get our team…
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10Jul 2024 by nathan

July 2024 News and Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Client Forms - In an effort to make requesting support easier for common tasks (onboarding and offboarding users, for example), we are launching a number of forms that clients can use to request support. Links to the forms are located at the top of our website under Client Forms. Windows Recall - We received a surprising amount of feedback on the blurb about Windows Recall in last months newsletter and, not surprisingly, literally none of it was positive. The common thread in all of the feedback was basically what are the alternatives? We don't really have a plan, just yet, but we do have some ideas. Expect more on this next month and, if you're concerned about Windows Recall for whatever reason (privacy, regulatory compliance, etc.), keep an eye out…
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25Jun 2024 by nathan

We will be closed July 4th

CTC NEWS
Cyber Tech Cafe will be closed on Thursday, 4 July 2024 in observance of Independence Day to enjoy time with family, friends and loved ones. We will reopen on Friday, 5 July 2024 at 9:00am ET. We will have on-call support available for commercial and MyIT clients via the emergency support option on the phone or by adding 'emergency' to the subject line of support email. From all of us at Cyber Tech Cafe, we wish you a happy Fourth of July and are eternally grateful to the men and women who have fought to win and preserve our freedom.
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21Jun 2024 by nathan

CDK Breach – Threat actors now contacting CDK customers directly.

CTC NEWS, Tech news
We are working with a number of clients who have been impacted by what is, I believe, now officially being referred to publicly by CDK as an attack and, specifically, multiple attacks. This latest development (the threat actors are reaching out to CDK Customers directly) confirms that there was data, at the very least customer lists and contact info, taken during the attack. Details are sketchy and there are a lot of moving parts behind the scenes so this post will be a) short, b) in no particular order and c) vague but there are a number of common questions / concerns / comments that we're getting that I'm hoping to address with this post. For those who don't know who CDK is or why this may be important, CDK…
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13Jun 2024 by nathan

June 2024 News and Updates

CTC NEWS, Monthly Newsletters, Uncategorized
Client Forms - In an effort to make requesting support easier for common tasks (onboarding and offboarding users, for example), we are launching a number of forms that clients can use to request support. Links to the forms are located at the top of our website under Client Forms. Google Chrome has been the subject of a number of critical security vulnerabilities over the past few days. Google Chrome typically does a pretty good job of patching itself but a restart of Google Chrome will be required for the updates to be applied. Additional information is available here. Windows Recall - Microsoft has recently announced a controversial new feature called Windows Recall . There's a good article on it over at Ars Technica but the short version is basically that…
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12Mar 2024 by nathan

This Friday is Moving Day!

CTC NEWS
We will be closing the office at 148 West Main Street on Thursday, 14 March 2024 for the last time and will be opening at our new location at 319 North Tennessee Street on Monday, 18 March 2024. We will be closed on Friday, 15 March 2024 to work on getting everything moved to and setup in the new location.
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14Feb 2024 by nathan

February 2024 News and Updates

CTC NEWS, Industry News, Tech news
We're Moving Cyber Tech Cafe will be moving our office to 319 North Tennessee Street, Cartersville GA on 15 March 2024. Our mailing address will remain the same. Urgent Update from Fortinet - Fortinet disclosed on 8 February 2024 a significant vulnerability in basically their entire firewall product line. The vulnerability can allow an attacker with access to the VPN interface on the affected device the ability to run code on the device. According to reports, the vulnerability is being actively exploited in the wild. If you are a MyIT Client, you should have received an email on Tuesday with details on the vulnerability and, in most cases, your firewall has already been updated. If you are not a MyIT Client, we would recommend installing the update immediately if at…
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16Jan 2024 by nathan

January 2024 News and Updates

CTC NEWS, Industry News, Monthly Newsletters
Election Year Antics - In the US, this year is an election year and it's safe to assume that criminals will leverage election related topics in their pretexting for attacks (phishing, vishing, smishing, all of the ishings), so be sure to consider that when planning your security awareness training. Updates Microsoft has hit the ground running with the January 2024 Patch Tuesday, releasing updates to patch 49 flaws including 12 remote code execution and two, one is a Windows Kerberos Security Feature Bypass and the other a Hyper-V RCE, are rated critical. Microsoft releases regular updates the second Tuesday of each month, often referred to as ‘Patch Tuesday’. These updates are categorized as Low, Moderate, Important or Critical. Details on the categories are available here. The updates can include any…
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26Dec 2023 by nathan

Happy New Year from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will close on Friday, 29 December 2023 through Monday, 1 January 2024 to celebrate the New Year holiday with family, friends and loved ones. We will re-open on Tuesday, 2 January 2024 at 9:00am and will respond to all non-emergency support requests in the order that they were received. If you need emergency technical support during the holiday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and yours a Happy New Year. Nathan and Kristy Underwood
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19Dec 2023 by nathan

December 2023 News & Updates

CTC NEWS, Monthly Newsletters
End of Life for Windows Server 2012 - October was the last month of updates, including bug fixes, security updates, etc., for Microsoft Windows Server 2012. If you still have Windows Server 2012 installed in your environment, Microsoft strongly recommends making plans to decommission it as soon as possible. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited about the opportunity to provide more value to our MyIT Customers! 2023…
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