July 2022 News & Updates

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Accepting Applications - We are considering adding a new member to the team and are accepting applications for a Tier 2 Support Position. If you know someone that's got a passion for good customer service, a solid technical pedigree and is looking to work with some of the greatest customers on the planet, definitely send them to our online application here.Macros Now Default Enabled - Microsoft reverses course on it's decision to turn off macros by default on untrusted documents. Not a lot of details on why other than "because some people said so" but network admins, systems admins and security admins are left scratching their heads on this one.More Zero Day Vulnerabilities - Microsoft is patching multiple privilege escalation vulnerabilities across it's fleet that, combined with something like a…
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June 2022 News & Updates

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Multiple Zero Day Vulnerabilities - Additional details below in the Microsoft Section but there were technically three critical vulnerabilities this month, one in NFS, one in Hyper-V and one in the Microsoft Diagnostic Tool. Microsoft is (finally) retiring Internet Explorer (IE) - A side impact of this is that Intuit Quickbooks, which has long used (required) the Internet Explorer web browser, now has it's own custom browser. Windows 11 is Here - Microsoft is wasting no time getting it's new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary upgrade to Windows 11, How-To Geek has put together an excellent article on downgrading back to Windows 10.The MyIT Program is proving to be a…
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April 2022 News and Updates

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Windows 11 is Here - Microsoft is wasting no time getting it's new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary upgrade to Windows 11, How-To Geek has put together an excellent article on downgrading back to Windows 10.Firewall as a Service - We are currently exploring an option to offer what we are calling a "Firewall as a Service" for commercial clients. This would effectively be a way to "rent" a managed firewall for a fixed monthly cost. There would be a nominal install cost as well as a monthly recurring cost to manage the firewall but no term agreement and the customer would not have to purchase the firewall. If you…
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March 2022 News & Updates

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Now Hiring - We are currently looking to hire a Senior Support Specialist to join our team. This is a full time, permanent position and hours are generally Monday through Friday, 8:00am until 5:00pm ET. If you or someone you know would be a good fit for the position, there's an online application available here.Spike in network based attacks - I reported in late February (here) that we were seeing a spike in attack traffic from IP Addresses registered to Russian and Chinese organizations. We were seeing those attacks across multiple ISPs (Comcast, Charter, AT&T, etc.) and nationwide. The initial attacks seemed focused on brute force attacks against VPN portals. The volume of the attacks has slowed significantly and the targets seem to have widened (we're still seeing brute force…
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February 2022 News & Updates

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Firewall as a Service - We are currently exploring an option to offer what we are calling a "Firewall as a Service" for commercial clients. This would effectively be a way to "rent" a managed firewall for a fixed monthly cost. There would be a nominal install cost as well as a monthly recurring cost to manage the firewall but no term agreement and the customer would not have to purchase the firewall. If you are interested in the Firewall as a Service program and / or would like information, let us know.Windows 11 is Here - Microsoft is wasting no time getting it's new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary…
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January 2022 News & Updates

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Windows 11 is Here - Microsoft is wasting no time getting it's new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary upgrade to Windows 11, How-To Geek has put together an excellent article on downgrading back to Windows 10.The MyIT Program is proving to be a huge win for clients who are signing up for or renewing their Ransomware / Cyber Insurance plans. The MyIT Program is designed to address those important (but, sometimes, not as urgent) issues that seem to go undone until there's a problem (like testing your backup before a ransomware attack). In many cases, the regular maintenance items addressed by the MyIT Silver program address all of these (and…
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November 2021 News and Updates – The Holidays are Upon Us

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The November "Patch Tuesday" updates are often the last "big push" before the holidays with many shops preparing to take time off over the next several weeks. These often unattended systems can be a tempting and lucrative target for attackers, making it even more important to make certain that any and all available updates have been applied to everything from the workstations to the firewalls. The upcoming holiday season is also prime season for other criminal activity like porch pirating, charity and phishing scams. If you'll be having packages delivered when you aren't home, it may be worth asking a trusted neighbor to watch for delivery (and then grab the package), getting a temporary mailbox (PO Box, UPS Store, etc.) or investing in one of the doorbell cameras to safeguard…
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October 2021 News & Updates

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Microsoft and Apple (oddly enough) released updates to bugs that are being actively attacked. Adobe released updates to a number of products including Reader, Acrobat, Commerce and Connect.The MyIT Program is proving to be a huge win for clients who are signing up for or renewing their Ransomware / Cyber Insurance plans. The MyIT Program is designed to address those important (but, sometimes, not as urgent) issues that seem to go undone until there's a problem (like testing your backup before a ransomware attack). In many cases, the regular maintenance items addressed by the MyIT Silver program address all of these (and more). Two things that really set the MyIT Program apart from other MSP type offerings is that a) there is no term agreement, cancel at any time and…
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September 2021 News & Updates

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Executive Summary Lots going on in September including updates from the usual suspects (Microsoft and Adobe) but also a couple of significant releases from Apple and Chrome this month. Test your backup - Many organizations, especially in the wake of so many ransomware attacks, have implemented backups. Few though think to test those backups to make sure that they're working. Simply restoring something from the backup to make certain that a) the backup is running and b) you can recover what it's backing up is usually sufficient. If you don't have a backup or aren't sure when the last time it was tested (if ever) was, we'd love to help. A monthly test of your backup is included as part of all of our MyIT Plans.Cyber Risk Insurance - If…
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June 2021 News & Updates

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Executive Summary So far, June 2021 is a bit of a reprieve from the massive oil pipeline breach that we were looking at this time just a month ago. That said, there are a couple of things to keep your eyes on. Threat actors, including nation states, are targeting vaccine and virology organizations as well as pharmaceutical companies. If you're in these verticals or do business with these verticals (supply chain, customers, etc.), be on the lookout for targeted attacks.Multiple significant bugs patchedMicrosoft patched six zero-day vulnerabilities, including a Remote Code Execution (RCE) vulnerability and a privilege escalation vulnerability that are being actively exploited in the wild.Threat actors are evolving - According to this article, the bad guys seem to be doing a better job of applying lessons learned to…
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