28Aug 2023 by nathan

Closed Monday, 4 September 2023 for Labor Day

CTC NEWS
We will be closed on Monday, 4 September 2023 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 5 September 2023.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
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20Jun 2023 by nathan

Closed Tuesday, 4 July 2023 for Independence Day

CTC NEWS
Cyber Tech Cafe will be closed on Tuesday, 4 July 2023 in observance of Independence Day to enjoy time with family, friends and loved ones. We will reopen on Wednesday, 5 July 2023 at 9:00am ET. We will have on-call support available for commercial and MyIT clients via the emergency support option on the phone or by adding 'emergency' to the subject line of support email. From all of us at Cyber Tech Cafe, we wish you a happy Fourth of July and are eternally grateful to the men and women who have fought to win and preserve our freedom.
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16Dec 2022 by nathan

Merry Christmas from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will be closed from Friday, 23 December 2022 until Monday, 2 January 2023 to celebrate Christmas and the New Year and to enjoy time with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 2 January 2023. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a very Merry Christmas! Nathan and Kristy Underwood
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20Nov 2022 by nathan

Happy Thanksgiving

CTC NEWS
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 24 November 2022 and Friday, 27 November 2022 to celebrate the Thanksgiving holiday with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 28 November 2022. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word 'emergency' in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a Happy Thanksgiving! Nathan and Kristy Underwood
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15Nov 2022 by nathan

November 2022 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Six Zero Day vulnerabilities patched by Microsoft this month, all of which are being actively exploited by threat actors. All MyIT Customers should be updated and protected against all of these vulnerabilities but it is critical to reboot if prompted by the update management tool. Updates to Policies and Procedures - We will be posting our updated policies and procedures to our current Policies and Procedures page in January. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. 2022 Holiday Schedule Thanksgiving - Closing Thursday, 24 November and re-opening for regular business on Monday, 28 November. Christmas &…
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06Nov 2022 by nathan

2022 Holiday Schedule

CTC NEWS
It's hard to believe that the holidays are already upon us once again. We will be closing the office for the Thanksgiving, Christmas and New Year holidays based on the schedule below and, as always, emergency support will be available for our Commercial and MyIT customers at holiday rates. Non-emergency support requests will be addressed based on priority and the order received as the office re-opens. Please see our FAQ page for details on hourly rates, emergency support and our Triage process. ThanksgivingClosed Thursday, 24 November 2022 and returning to normal business hours on Monday, 28 November 2022.Christmas & New YearClosed Monday, 26 December 2022 and returning to normal business hours on Monday, 2 January 2023.
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01Sep 2022 by nathan

Closed Monday, 5 September 2022 for Labor Day

CTC NEWS
We will be closed on Monday, 5 September 2022 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 6 September 2022.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
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20Dec 2021 by nathan

Merry Christmas from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will be closed from Friday, 24 December 2021 until Monday, 27 December 2021 to celebrate Christmas and to enjoy time with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 27 December 2021. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a very Merry Christmas! Nathan and Kristy Underwood
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15Nov 2021 by nathan

Happy Thanksgiving from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 25 November 2021 and Friday, 26 November 2021 to celebrate the Thanksgiving holiday with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 29 November 2021. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word 'emergency' in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a Happy Thanksgiving! Nathan and Kristy Underwood
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09Nov 2021 by nathan

November 2021 News and Updates – The Holidays are Upon Us

CTC NEWS, Industry News, Monthly Newsletters, Tech news
The November "Patch Tuesday" updates are often the last "big push" before the holidays with many shops preparing to take time off over the next several weeks. These often unattended systems can be a tempting and lucrative target for attackers, making it even more important to make certain that any and all available updates have been applied to everything from the workstations to the firewalls. The upcoming holiday season is also prime season for other criminal activity like porch pirating, charity and phishing scams. If you'll be having packages delivered when you aren't home, it may be worth asking a trusted neighbor to watch for delivery (and then grab the package), getting a temporary mailbox (PO Box, UPS Store, etc.) or investing in one of the doorbell cameras to safeguard…
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