We have had a number of reports this morning of performance and connection issues with Office365 applications, specifically Outlook. In most cases, the reported issues have been slower than normal performance and outgoing emails getting 'stuck' in the Outbox for an extended period of time. Although the Office365 Status page doesn't record any issues, we confirmed via DownDetector.com that a number of users are reporting issues and they appear to have started around 10:32am ET.
Adobe has released an out-of-band update to address a critical vulnerability in Adobe Acrobat and Adobe Reader products. This vulnerability affects both Windows and Mac platforms and could allow an attacker remote access to vulnerable systems. Users are encouraged to review their systems and apply the necessary patches. If you are a Cyber Tech Cafe MyIT client, please note that this update has already been applied in your environment. If you would like more information about our MyIT managed services options for your organizations, let us know. Additional information can be found at the US CERT and Adobe websites.
Criminals continue to evolve and find new ways to take advantage of unsuspecting targets. One method that seems to be gaining popularity is for these criminals to simply send an email to their target claiming that they're already compromised and then demand a ransom in exchange for not doing more (emailing compromising photos to contacts, etc.). From the criminals perspective, it's much easier (no need to actually 'hack' their target, no need to develop ransomware, etc.) and much safer (other than the email, there's no real trail back to the criminal). From the targets perspective though, as long as they can get past the panic and 'fight or flight' stage, it's much easier to avoid. Below is a screenshot of an email that we received in a honeypot account as…
All of us here at Cyber Tech Cafe would like to wish you a Happy New Year! We will be closed Tuesday, 1 January 2019 to celebrate with friends and family. We will reopen to normal business hours on Wednesday, 2 January 2019. All non emergency issues will be handled Wednesday morning. In case of an emergency we will have an on-call technician. We ask if it is an emergency that you put 'emergency' in the subject line of the email. Thank you for making 2018 a great year and to having an amazing 2019. From all of us here at Cyber Tech Cafe, we wish you and yours a Happy New Year. Nathan and Kristy Underwood
I just saw this article about the ordeal a Network / Systems Administrator went through as the result of a ransomware attack. If you're a business owner or Network / Systems Administrator for your organization, here are some quick lessons learned to consider before leaving for the holidays. Lessons Learned Do not expose RDP to the Internet - Remote desktop is a tool that's built into Windows to connect to other Windows computers remotely. It's incredibly convenient way to get remote access to a computer for legitimate users as well as the bad guys. A good rule of thumb, do not expose RDP to the Internet. FortiGate firewalls include both an SSL VPN and a web-based portal that makes accessing RDP over the Internet securely trivial. All of the backups…
Microsoft has released an update for a zero day vulnerability in Internet Explorer that can grant an attacker full access to a victim computer simply by having the target visit a malicious website. The bug ( CVE-2018-8653) was reported by Google. Cyber Tech Cafe MyIT customers are already patched against the vulnerability. Additionally, signatures for the attack have already been released by ESET and Fortinet as an added layer of protection. Additional Resources Microsoft TechNet - https://blogs.technet.microsoft.com/msrc/2018/12/19/december-2018-security-update-release-2/ESET - https://www.welivesecurity.com/2018/12/20/microsoft-emergency-patch-internet-explorer-zero-day/ThreatPost - https://threatpost.com/microsoft-ie-zero-day-gets-emergency-patch/140185/ https://threatpost.com/microsoft-ie-zero-day-gets-emergency-patch/140185/ Brian Krebs - https://krebsonsecurity.com/2018/12/microsoft-issues-emergency-fix-for-ie-zero-day/
It is Christmas time already, and Cyber Tech Cafe would like to wish you a very Merry Christmas. We will be closed Monday, 24 December and Tuesday, 25 December to enjoy much needed time with our friends and family. We will reopen on Wednesday, 26 December with our normal business hours. We will be taking care of all non-emergency support requests at the open of Wednesday. If you need emergency support while we are closed we will have on call technician that can assist you. Please include the word 'emergency' in the subject line of any email request. From all of us at Cyber Tech Cafe, we wish you and yours a Merry Christmas. Nathan and Kristy Underwood
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 22 November 2018 and Friday, 23 November 2018 to celebrate the Thanksgiving holiday with family and friends. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 26 November 2018. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word 'emergency' in the subject of your email request. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and yours a Happy Thanksgiving! Nathan and Kristy Underwood
It is hard to believe that Thanksgiving is already next week. With that being said it is only fitting that we post our holiday schedule. On the days we are closed we will have on-call personnel available in the event of emergencies, and we will also post reminders of the schedule as the holidays get closer. Cyber Tech Cafe would like to wish you a blessed holiday season and thank you for your business! Thanksgiving Closed Thursday, 22 November and Friday, 23 November. Returning to normal business hours on Monday, 26 November. Christmas Closed Monday, 24 December and Tuesday, 25 December. Returning to normal business hours on Wednesday, 26 December. New Year Closed Tuesday, 1 January. Returning to normal business hours on Wednesday, 2 January.