March 2021 Updates are breaking Kyocera, Ricoh, Zebra and other printers

Industry News, Tech news
Windows 10 update KB5000802 is an automatic security update released by Microsoft in March or 2021 (this week). Since the update is a security update and is rated as critical, it is automatically installed in most cases. We have had a number of clients report that, after the update is installed, their computers are crashing as soon as they try to print to Kyocera, Ricoh, Zebra and other printers. In some cases, the users are getting a Blue Screen (BSOD) and in some cases the computers simply freeze. Since the patch is a security update, we are encouraging anyone who has already installed the patch and is not having problems to leave it in place. If you have installed the patch and are experiencing problems printing, removing the patch appears…
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February 2021 News & Updates

CTC NEWS, Industry News, Monthly Newsletters
Executive Summary A remote attacker was able to breach a water treatment facility in an attempt to poison the water supply. The facility was running Windows 7, using shared passwords, Teamviewer for remote access and had no firewall in place. Thankfully, the attack was thwarted. Additional information is available here and here.We are excited to announce that we will be looking into more / different / better ways to interact with you over the coming weeks and months. I don't have a lot of details available to share at the moment but announcements will be made on our website and mailing list as we're able to share more.Quite a few of you noticed some changes that we're making to the MyIT systems including the ability to push critical updates (like…
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January 2021 News & Updates

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Executive Summary Happy New Year. We hope that you were able to enjoy time with family, friends and loved ones over the holidays and that you're doing well in the New Year.Microsoft is getting the year off to a rough start, patching 80 vulnerabilities including one that is being actively exploited.Ubiquiti noted Monday that it had "…became aware of unauthorized access to its systems hosted by a third-party cloud provider…". Adobe Flash Player is officially end of life.We are excited to announce that we will be looking into more / different / better ways to interact with you over the coming weeks and months. I don't have a lot of details available to share at the moment but announcements will be made on our website and mailing list as we're…
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Ubiquiti Breach – Change your password, enable 2FA

Industry News, Tech news
Ubiquiti has been notifying it's customers today (Monday, 11 January 2021) that it had "...became aware of unauthorized access to its systems hosted by a third-party cloud provider...". The notification email was relatively vague (screenshot below) but he point of the email was very clear, change your password and enable 2FA if you haven't already. According to the notification, the data that any potential attackers were able to get was minimal (name, email address, and the one-way encrypted password to your account and address and phone number if you provided it) but, to a skilled attacker, certainly not low value. If you have any Ubiquiti gear deployed, we would recommend taking this opportunity to change the password and enable 2FA. Additional information TechCrunch ArticleKrebs on Secutity
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Happy New Year

Happy New Year

CTC NEWS
All of us here at Cyber Tech Cafe would like to wish you a Happy New Year! We will be closed Friday, 1 January 2021 to celebrate with friends and family. We will reopen to normal business hours on Monday, 4 January 2021. All non emergency issues will be handled Monday morning on a first come, first served basis. In case of an emergency we will have an on-call technician available. We ask if it is an emergency that you put 'emergency' in the subject line of the email. Please note that any emergency support requests will be billed at our standard holiday rate with a 4 hour minimum. From all of us here at Cyber Tech Cafe, we wish you and yours a Happy New Year. Nathan and Kristy…
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December 2020 News & Updates

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Executive Summary We will be closed Thursday, 24 December and Friday 25 December to celebrate Christmas with family and friends. We will be closed on Friday, 1 January 2020 for New Years Day.Probably the biggest news for December (so far, 2020 isn't over yet) is what looks to have been a very successful compromise of SolarWinds with impacts reaching both far and wide including the Department of Energy, National Nuclear Security Administration, Treasury and a who's who of other critical infrastructure and large enterprise. There's additional information from FireEye here and Krebs here but, short term, removing anything related to SolarWinds immediately would likely be a good plan. Microsoft patched 58 vulnerabilities this month with only nine listed (by both Microsoft and SANS) as critical and none currently being actively…
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Merry Christmas from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will be closed from Thursday, 24 December 2020 until Monday, 28 December 2020 to celebrate Christmas and to enjoy time with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 28 December 2020. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a very Merry Christmas! Nathan and Kristy Underwood
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November 2020 News & Updates

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Executive Summary We will be closed Thursday, 26 November 2020 and Friday, 27 November 2020 to celebrate Thanksgiving with family and friends. We are currently beta testing our device to tether your office network to your mobile phone / hotspot to provide emergency / backup Internet access to your office network. We hope to have a production version available mid December.Microsoft patched 112 vulnerabilities this month, tipping the 100 vulnerabilities in a month scale again. One update, rated as Important by Microsoft, is being chained with a Google Chrome vulnerability and exploited in the wild. Microsoft patched 112 vulnerabilities this month, 17 were classified [by Microsoft] as CRITICAL, 93 rated important and 2 rated moderate. One vulnerability patched this month , CVE-2020-17087, is rated by Microsoft as important but is…
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Happy Thanksgiving from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 26 November 2020 and Friday, 27 November 2020 to celebrate the Thanksgiving holiday with family and friends. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 30 November 2020. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word 'emergency' in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a Happy Thanksgiving! Nathan and Kristy Underwood
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I moved my website and now my email doesn’t work?  Help!

I moved my website and now my email doesn’t work? Help!

Industry News, Tech news
So, you've hired an awesome website designer to create a new website, got the new website setup and running and all kinds of awesome but now your email doesn't work. Believe it or not, it's something that happens a lot and it's usually a pretty simple fix. First of all, what's happening? In many cases, web designers and marketing companies have preferred companies that they use for web hosting. It may be because that hosting company has better pricing, a preferred management console (cPanel, Plesk, etc.), that the designer is more familiar with or the hosting company offers high commissions but it's rare that the designer wants to or will put the new site wherever the old site was. Without getting too deep in the weeds here, what's happening is…
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