Author: nathan

In this article, I'm going to try to [quicky] answer the following questions: What is Internet Explorer? What are some alternatives to Internet Explorer? Why shouldn't I use Internet Explorer right now? Why shouldn't I use Internet Explorer ever? Are there any reasons that I should use Internet Explorer? What is Internet Explorer?  Internet Explorer is a web browser.  Simply put, it's a program that allows you to browse / view / search the Internet and / or World Wide Web.  Think of the Internet / World Wide Web as a box with (for the purposes of this discussion) 5 openings.  Internet Explorer is one of those openings and allows you to see what is inside the box.  It's important here to note that it's only 1 of multiple openings…

I've already posted both of these articles independently to our Facebook page but wanted to also reach here to make sure that you saw it.  If you're using Internet Explorer, there is a good chance (that's growing steadily until Microsoft fixes [rather than mitigates] the bug) that you will get a virus as a result.  Also, there's a new strain of ransomware (FBI virus, DHS virus, etc.) making the rounds that's literally cutting out the middle man when it comes to bad guys making a profit off of you.  Previously, the intent (other than setting up your computer as a timeshare) was to get you to send a $300 Moneypack to them.  Now though, they just turn your computer in to a bitcoin miner and start seeing a return immediately.…

From the Microsoft Website:   "Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it's no longer supported or sold. Knowing key dates in this lifecycle helps you make informed decisions about when to upgrade or make other changes to your software. Here are the rights and limits of the Windows lifecycle."   The details of what products will expire and when are available here but the biggest and most relevant information on the page is that MS Windows XP, the flagship operating system from Microsoft for over a decade now is being officially killed off as of April of 2014.  This basically means that there will be no further support from Microsoft on these products including bug fixes and, more importantly, security fixes.  If you…

What's New Tech News - Of course, there are still lots of threats out there for those who do not keep their computer systems up to date.  Be sure to check out our facebook page for posts on the latest threats and malware that we have found as well as other items of interest.  The rest of this article is about the most recent updates from Microsoft, Adobe and Java. Very few single viruses or virus signatures cause enough of a stir to warrant specific mention here.  The so called FBI Virus (or DHS virus or whatever persona it takes on tomorrow / next) is however one.  The signature of this virus is that it seizes control of your computer and posts an ominous warning on your screen tha the FBI…

David White has accepted an opportunity to manage his own IT Department and, effective immediately, will no longer be employed by Cyber Tech Cafe.  We have enjoyed working with David and wish him the best in his new position and wanted to touch base with everyone to let them know.

We are getting more and more of these and, I suspect, some of our clients are getting the same and thought that it may be handy to point out some easy ways to confirm that this was a fake.  The request looks very legitimate and, rather than just offering the link to change your password (which would be an obvious phishing email), they also give you the option to report this immediately if you didn't send the request (it can't be bad if they're giving you an opportunity to report possible fraud, right)?  So, here are a few quick and easy test to see help determine if this is a legitimate request: This scan notes the email that it's being sent to in the footer.  In this case, solarwinds@cybertechcafe.net.  We…

Two questions that we frequently get are how / why do I get viruses and how do the people creating the viruses make money?  I found this article this morning linked to another news story and it does a pretty decent job of answering both.  Basically, the article talks about the Sweet Orange exploit kit and what it does.  There were some really good points in the article but they're mixed in with a good bit of geekspeak.  I've tried to distill the important points of the article in the following 5 bullet points but there's a link to the full article at the bottom. What is an exploit kit?  From the article, an exploit kit is "...an effective and streamlined methodology of distributing malware; they allow the Bad Guys…

If you or someone that you know is looking for a job in IT and has great customer service skills as well as tech skills, send them our way.  We've posted details and an online application at https://www.cybertechcafe.net/jobs .  

We are experiencing and have had a number of clients (who are also Comcast customers) note that there appear to be some issues on the Comcast backbone.  The symptoms that we are seeing thus far are problems accessing very specific networks and hosts, most notably Google.com (Gmail appears to be up but several other Google services like Google Maps, YouTube, etc. are not).   If you are having trouble accessing some sites on the Internet and you are a Comcast subscriber, please let us know so that we can pin down where the issue is.

What's New Cyber Tech Cafe - We announced in April that we have partnered with Domain.com for all of our website and email hosting and that we would begin migrating all of our current website and email hosting customers to Domain.com in the coming months.  We are excited to announce that this has been going well and feedback has been overwhelmingly positive.  As you're reading this, most of you have already been migrated and some are still on the schedule.  If your migration is not complete and you are not working with us already, please contact us right away.  If you missed the original announcement, it is still available on our website here.  If you have any questions about the transition or would like to discuss other options, please don't hesitate to give us a call at…