12Mar 2024 by nathan

This Friday is Moving Day!

CTC NEWS
We will be closing the office at 148 West Main Street on Thursday, 14 March 2024 for the last time and will be opening at our new location at 319 North Tennessee Street on Monday, 18 March 2024. We will be closed on Friday, 15 March 2024 to work on getting everything moved to and setup in the new location.
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19Dec 2023 by nathan

December 2023 News & Updates

CTC NEWS, Monthly Newsletters
End of Life for Windows Server 2012 - October was the last month of updates, including bug fixes, security updates, etc., for Microsoft Windows Server 2012. If you still have Windows Server 2012 installed in your environment, Microsoft strongly recommends making plans to decommission it as soon as possible. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited about the opportunity to provide more value to our MyIT Customers! 2023…
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15Nov 2023 by nathan

November 2023 News and Updates

CTC NEWS, Monthly Newsletters, Tech news
End of Life for Windows Server 2012 - October was the last month of updates, including bug fixes, security updates, etc., for Microsoft Windows Server 2012. If you still have Windows Server 2012 installed in your environment, Microsoft strongly recommends making plans to decommission it as soon as possible. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited about the opportunity to provide more value to our MyIT Customers! 2023…
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13Nov 2023 by nathan

Happy Thanksgiving from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 23 November 2023 and Friday, 24 November 2023 to celebrate the Thanksgiving holiday with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 27 November 2023. Emergency support is available for our commercial and MyIT customer by choosing the emergency support option when via phone or by including the word "Emergency" in the subject. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a Happy Thanksgiving! Nathan and Kristy Underwood
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28Aug 2023 by nathan

Closed Monday, 4 September 2023 for Labor Day

CTC NEWS
We will be closed on Monday, 4 September 2023 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 5 September 2023.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
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20Jun 2023 by nathan

Closed Tuesday, 4 July 2023 for Independence Day

CTC NEWS
Cyber Tech Cafe will be closed on Tuesday, 4 July 2023 in observance of Independence Day to enjoy time with family, friends and loved ones. We will reopen on Wednesday, 5 July 2023 at 9:00am ET. We will have on-call support available for commercial and MyIT clients via the emergency support option on the phone or by adding 'emergency' to the subject line of support email. From all of us at Cyber Tech Cafe, we wish you a happy Fourth of July and are eternally grateful to the men and women who have fought to win and preserve our freedom.
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16Dec 2022 by nathan

Merry Christmas from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will be closed from Friday, 23 December 2022 until Monday, 2 January 2023 to celebrate Christmas and the New Year and to enjoy time with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 2 January 2023. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a very Merry Christmas! Nathan and Kristy Underwood
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20Nov 2022 by nathan

Happy Thanksgiving

CTC NEWS
Cyber Tech Cafe would like to wish everyone a Happy Thanksgiving! We will be closed on Thursday, 24 November 2022 and Friday, 27 November 2022 to celebrate the Thanksgiving holiday with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 28 November 2022. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word 'emergency' in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a Happy Thanksgiving! Nathan and Kristy Underwood
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06Nov 2022 by nathan

2022 Holiday Schedule

CTC NEWS
It's hard to believe that the holidays are already upon us once again. We will be closing the office for the Thanksgiving, Christmas and New Year holidays based on the schedule below and, as always, emergency support will be available for our Commercial and MyIT customers at holiday rates. Non-emergency support requests will be addressed based on priority and the order received as the office re-opens. Please see our FAQ page for details on hourly rates, emergency support and our Triage process. ThanksgivingClosed Thursday, 24 November 2022 and returning to normal business hours on Monday, 28 November 2022.Christmas & New YearClosed Monday, 26 December 2022 and returning to normal business hours on Monday, 2 January 2023.
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20Dec 2021 by nathan

Merry Christmas from Cyber Tech Cafe

CTC NEWS
Cyber Tech Cafe will be closed from Friday, 24 December 2021 until Monday, 27 December 2021 to celebrate Christmas and to enjoy time with family, friends and loved ones. Any non-emergency support requests will be responded to on a first come, first served basis on Monday, 27 December 2021. If you need emergency technical support Thursday thru Sunday, our emergency on-call technicians will be available. You can page the emergency on-call technician by including the word ’emergency’ in the subject of your email request or using the emergency support telephone option. Please note the holiday rate will apply. From all of us here at Cyber Tech Cafe, we wish you and  yours a very Merry Christmas! Nathan and Kristy Underwood
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