21Mar 2019 by nathan

March 2019 Updates

CTC NEWS, Industry News, Monthly Newsletters
Executive Summary The Cyber Tech Cafe Managed Services (MyIT) continue to be an overwhelming success.  It's exciting to see organizations taking a proactive approach when it comes to their IT Infrastructure and it's incredibly rewarding to hear those organizations comment about how "things just seem to work".  A new version of our website / blogging software brings a new format to these posts, all the same content you know and love with a fresh coat of paint to hopefully make consumption more enjoyable and pleasing. As always, we welcome comments, feedback, concerns, etc. News DC770 - Cyber Tech Cafe is a proud supporter and co-sponsor of the DC770 DEF CON group that meets monthly at 7:00pm ET at Jefferson's restaurant in Cartersville on the first Tuesday of each month. More information is available…
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19Feb 2019 by nathan

Join us in wishing Rob all the best in his new position

CTC NEWS
Rob Adkerson, a long familiar face for all of our customers, has accepted a position with another company and is no longer affiliated with Cyber Tech Café. Rob is a man of the highest integrity and we have no security concerns as a result of his leaving but, in the interest of due diligence, wanted to let you know. We hope that you’ll join us in wishing Rob all the best in his new endeavor.
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31Aug 2018 by nathan

Closed Monday, 3 September 2018 for Labor Day

CTC NEWS
We will be closed on Monday, 3 September 2018 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 4 September 2018.  Emergency support will be available for our commercial clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
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18Jul 2018 by nathan

Currently accepting applications for a Junior / Bench Tech (entry level)

CTC NEWS
We are currently accepting applications for a Junior / Bench Tech.  This is an entry level tech support job whose responsibilities will be primarily be desktop support (hardware / software troubleshooting, hardware / software installation, etc.).  This position will also work closely with the network and systems support teams to provide an extra set of hands and logistical support.  If you or someone that you know is looking for an entry level IT support position, an online application is available here.
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29Jun 2018 by nathan

Closed on Wednesday, 4 July 2018

CTC NEWS
Cyber Tech Cafe will be closed on Wednesday, 4 July 2018 in observance of Independence Day to enjoy time with family, friends and loved ones. We will reopen on Thursday, 5 July 2018 at 9:00am ET. We will have on-call support available for commercial and MyIT clients via the emergency support option on the phone or by adding 'emergency' to the subject line of support email. From all of us at Cyber Tech Cafe, we wish you a happy Fourth of July and are eternally grateful to the men and women who have fought to win and preserve our freedom.
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06Jun 2018 by nathan

Comcast Telephone Service Outage at Cyber Tech Cafe

CTC NEWS
At approximately 12:30pm ET, we were alerted of problems with inbound telephone calls.  We confirmed and found that outbound calls are also down. At approximately 12:40pm ET, we reached out to Comcast Business and were alerted of a known issue and given an expected resolution time of 3:55pm ET. Outbound calls are currently unavailable and inbound calls are being redirected to a message that the "Verizon Wireless customer you called is not available at this time".  Some of the inbound numbers seem to be working intermittently (specifically, 678.792.7785) but nothing consistently. In the interim, please use our website contact form (https://www.ctc.co/contact-us/) to submit new support requests or our web portal (https://www.ctc.co/clients/) to check the status of existing support requests. We apologize for the inconvenience. UPDATE - 3:58pm ET - At…
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