November 2023 News and Updates

CTC NEWS, Monthly Newsletters, Tech news
End of Life for Windows Server 2012 - October was the last month of updates, including bug fixes, security updates, etc., for Microsoft Windows Server 2012. If you still have Windows Server 2012 installed in your environment, Microsoft strongly recommends making plans to decommission it as soon as possible. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited about the opportunity to provide more value to our MyIT Customers! 2023…
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October 2023 News & Updates

CTC NEWS, Monthly Newsletters, Tech news
End of Life for Windows Server 2012 - This will be the last month of updates, including bug fixes, security updates, etc., for Microsoft Windows Server 2012. If you still have Windows Server 2012 installed in your environment, Microsoft strongly recommends making plans to decommission it as soon as possible. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited about the opportunity to provide more value to our MyIT Customers!…
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September 2023 News & Updates

CTC NEWS, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
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August 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We will be closed on Monday, 4 September 2023 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 5 September 2023.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to…
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July 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
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June 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
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May 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We're currently interviewing for a Tier 1 Support Tech to join our team. If you'd like more information on joining our team, use our online application available here. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There…
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January 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We're currently interviewing for a Tier 1 and Tier 2 Support Tech to join our team. If you'd like more information on joining our team, use our online application available here. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related…
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October 2022 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Accepting Applications - We are looking to add a new member to the team and are accepting applications for a Tier 2 Support Position. If you know someone that's got a passion for good customer service, a solid technical pedigree and is looking to work with some of the greatest customers on the planet, definitely send them to our online application here.Multiple zero day vulnerabilities have been addressed by Microsoft this month including (at least) two in Microsoft Exchange that have been actively exploited. Microsoft released updates to fix 84 security vulnerabilities this month including 20 remote code execution vulnerabilities and 13 (including some of the RCE) that it has rated as Critical. Worth noting is that this does not include the 12 patched on 3 October and fixes for…
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April 2022 News and Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Windows 11 is Here - Microsoft is wasting no time getting it's new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary upgrade to Windows 11, How-To Geek has put together an excellent article on downgrading back to Windows 10.Firewall as a Service - We are currently exploring an option to offer what we are calling a "Firewall as a Service" for commercial clients. This would effectively be a way to "rent" a managed firewall for a fixed monthly cost. There would be a nominal install cost as well as a monthly recurring cost to manage the firewall but no term agreement and the customer would not have to purchase the firewall. If you…
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