- Now Hiring – We are currently looking to hire a Senior Support Specialist to join our team. This is a full time, permanent position and hours are generally Monday through Friday, 8:00am until 5:00pm ET. If you or someone you know would be a good fit for the position, there’s an online application available here.
- Spike in network based attacks – I reported in late February (here) that we were seeing a spike in attack traffic from IP Addresses registered to Russian and Chinese organizations. We were seeing those attacks across multiple ISPs (Comcast, Charter, AT&T, etc.) and nationwide. The initial attacks seemed focused on brute force attacks against VPN portals. The volume of the attacks has slowed significantly and the targets seem to have widened (we’re still seeing brute force / dictionary attacks but are also seeing a good bit of SQLi and scanning).
- Firewall as a Service – We are currently exploring an option to offer what we are calling a “Firewall as a Service” for commercial clients. This would effectively be a way to “rent” a managed firewall for a fixed monthly cost. There would be a nominal install cost as well as a monthly recurring cost to manage the firewall but no term agreement and the customer would not have to purchase the firewall. If you are interested in the Firewall as a Service program and / or would like information, let us know.
- Windows 11 is Here – Microsoft is wasting no time getting it’s new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find yourself the recipient of an unexpected / involuntary upgrade to Windows 11, How-To Geek has put together an excellent article on downgrading back to Windows 10.
- The MyIT Program is proving to be a huge win for clients who are signing up for or renewing their Ransomware / Cyber Insurance plans. The MyIT Program is designed to address those important (but, sometimes, not as urgent) issues that seem to go undone until there’s a problem (like testing your backup before a ransomware attack). In many cases, the regular maintenance items addressed by the MyIT Silver program address all of these (and more). Two things that really set the MyIT Program apart from other MSP type offerings is that a) there is no term agreement, cancel at any time and b) it’s priced based on the number of workstations and servers in your environment so it can easily scale up or down as your needs change. Additional information is available here.
Microsoft released updates to patch 70 vulnerabilities (or 71, depending on who you ask) this month A good many more than the 48 from last month but, for the second month in a row, there were no zero-day vulnerabilities and relatively few rated as critical. The three vulnerabilities earning the critical rating (which Microsoft assigns to bugs that can be exploited to remotely compromise a Windows PC with little to no help from the user) include two in the Windows video codecs and one in Microsoft Exchange Server. There were additional vulnerabilities in things like Windows SMBv3 and Remote Desktop Protocol (“RDP”) that, if nothing else, serve as a reminder of the importance of a properly configured firewall and not exposing RDP to the Internet at large.
Microsoft releases regular updates the second Tuesday of each month, often referred to as ‘Patch Tuesday’. These updates are categorized as Low, Moderate, Important or Critical. Details on the categories are available here. The updates can include any supported Microsoft product from Windows to Office to Internet Explorer and server products like Exchange and SQL Server. If you have one or more of these products installed, especially if the update is listed as Important or Critical, it’s important that the updates are installed.
Adobe released a total of three security bulletins so far including updates to Photoshop, Illustrator and After Effects. Surprisingly, no word yet on updates (or new vulnerabilities) in Acrobat or Acrobat Reader.
Like Microsoft, Adobe now releases updates to their products on the second Tuesday of each month. Adobe will also release ‘out of band’ updates if necessary to address critical vulnerabilities in their products. Adobe products include Adobe Reader (for viewing PDF files), Adobe Flash Player (often used to watch videos, for interactive content like games, etc.), Adobe Shockwave and the Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Lightroom, etc
Additional details are available from Adobe Here including links to download the update(s) and instructions for installation.
Need IT Support for your Home or Business? We’d love to help!
Are you a small to medium sized business looking to leverage technology and enable your business and workforce to work smarter and more efficiently? Do you already have computers, servers, firewalls, VPNs or other technology that you’re not taking full advantage of? Are you looking for an IT Service Provider who understands small to medium sized businesses needs and the challenges that we face that can work with you to grow your business rather than just sell you time?
Cyber Tech Cafe an IT Service Company with a focus on helping small to medium business get the most out of their technology investment. As a small business ourselves, we understand the challenges you face and have designed our service offerings to help you get the most out of your technology dollar. We offer on-call, as needed support if you just need a quick fix or extra set of hands right now. We also offer maintenance plans that we call “MyIT” that are designed to address the most common concerns (patch management, disaster recovery / backup, log review, etc.) that are based on the number of workstations and servers that you have and have no term contract. We believe that, if you find value in what we’re doing, you’ll find a way to keep us around without contract saying that you have to.
If you have questions about the MyIT plans or have an IT need that you need addressed right now, let us know. We look forward to the opportunity to earn your business.